Frequently Asked Questions


How do I book?

Complete a booking form and a team member will contact you within 24 hours. At that time, we will gather all of the details for your event and a quote will be given. A $100 non- refundable deposit is required to secure your date and a signed party contract accepting terms and conditions. The remaining balance payment is due 1 week prior to your event.

How far in advance should I book?

The earlier the better! To ensure your date and theme are available it is best to book a minimum of 2 weeks ahead of your desired date. If there is availability within 1 week of your date, the full payment is required at the time of booking.

How long does it take to set up and break down?

Set up times for sleepovers vary based on the size of the party , however expect around 2 hours. Break down will take 1 hour or less.

Picnic set up times average about 30-45 minutes. Break down will take 15-20 minutes.

What if I need to cancel or reschedule?

Cancellations: May be accepted within a reasonable time frame. Your deposit can be transferred to a new, available date within 60 days of cancellation.

Reschedule: Can be granted based on availability

No refunds of deposit or payments in full will be granted for cancellations or rescheduling.

Do you travel?

Yes! Travel within Hillsborough County is free. If you are outside of the travel area, delivery fees will apply.

How are supplies cleaned?

After each booking, all event items are washed with hypoallergenic detergent. Items that are not safe for machine wash will be spot cleaned and wiped down with appropriate sanitizer.

Is there an age limit?

Although, we would like guests of all ages to experience the joy of our sleepovers we ask that you limit your guests to ages 3 and up.

There is no age requirement for our picnics.

What items are mine to keep?

Typically, all bedding, decor, styling items, and non-edible add-ons are picked up along with the tents. With the exception of balloons.